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Frequently asked questions
If you don't find what you want, feel free to contact us directly.
We are a commercial company providing a comprehensive solution that combines ease, reliability, and a spirit of organized giving. We are not a charitable or non-profit organization.
Yes, of course, we are a 100% official Saudi company, authorized and certified by the Ministry of Commerce in the Kingdom of Saudi Arabia with the unified national number: 7037054314, and our online store is registered, documented, and certified by the Saudi Business Center with certificate number: 0000131027.
Orders will be delivered according to the mechanism specified by the customer, using one of the following two options: - The customer can receive the order by having it delivered directly to the address they specify upon ordering in the countries we offer. - The customer can delegate the First Adha Trading Company to deliver and distribute the order according to the mechanism they specify. We are committed to providing the customer with a final report documented with videos, photos, and the name
The implementation period is within 3 working days .
You will receive the final report immediately after we complete distribution and documentation. Please note that the final report will be sent to the WhatsApp number you requested, in a complete PDF file.
Yes, according to the return and exchange policy explained on the dedicated page in our online store.